The Shrubbery Hotel, Shepton Mallet ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

17 Commercial Rd, Shepton Mallet, United Kingdom

The Shrubbery Hotel, located in Cannards Grave, is known for its peaceful atmosphere and proximity to the picturesque Mendip Hills, an Area of Outstanding Natural Beauty. This charming building offers a total of 8 accommodation units, making it a cozy retreat for travelers. Guests can enjoy several amenities, including a fully licensed bar and well-maintained gardens. The hotel serves as a convenient base for exploring nearby attractions such as Kilver Court and the historic city of Bath.

Location

The Shrubbery Hotel is conveniently located just off the A37, with free private parking available for guests. It is situated only 2 km from the scenic Mendip Hills and about 32 km from the historic city of Bath. The hotel is a short 2-minute drive from Kilver Court and around 35 km from Bristol and its airport.

Rooms

Each accommodation unit at The Shrubbery Hotel features a private bathroom with modern amenities including a bath, shower, and hairdryer. Rooms are equipped with essential conveniences such as a wardrobe, flat-screen TV, bed linen, and towels. Certain rooms also provide additional features like a tea and coffee maker and heating. The hotel offers a variety of twin and double room options, catering to different guest preferences.

Eat & Drink

The hotel includes a restaurant and bar where guests can enjoy meals and refreshments. A fully licensed, well-stocked bar is available for guests looking to unwind. Afternoon tea is also offered, providing a quintessentially British experience. Wi-Fi is accessible in public areas, ensuring connectivity during mealtime.

Leisure & Business

Guests at The Shrubbery Hotel can take advantage of leisure amenities such as a garden, picnic area, and barbecue grills. Birdwatching and country walks are popular activities in the area. For business travelers, the hotel features meeting rooms and multilingual staff to assist with various needs.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room

Max:

2 persons

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

Check Prices

Double Room

Max:

2 persons

Bed options:

1 Double bed

Shower

Heating

room details

Check Prices

Double or Twin Room Shower

Max:

2 persons

Bed options:

2 Single beds

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Shepton Mallet100 m

Airports

Bristol (BRS) 34.3 km

Bournemouth (BOH) 82.6 km

Train

East Somerset Railway 5.1 km

Bus

Bus stop 4.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“I thoroughly enjoyed the Full English breakfast each morning, along with a variety of cereals that ensured a perfect start to my day.” view full review

Super Comfy Bed!

“The bed in my room was incredibly comfortable, with a soft and fluffy duvet that made for restful nights.” view full review

Easy Parking Access!

“The parking facility was a breeze, providing ample space and convenience, which made our stay all the more enjoyable.” view full review

Inclusive Environment!

“The hotel thoughtfully considered accessibility, ensuring that everyone can enjoy the comfortable amenities and beautiful garden.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Security
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Picnic area/ Tables

Children

Children's menu

Spa & Leisure

Beach umbrellas
Garden area
Leisure/ TV room

Room features

Heating
Garden furniture

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

17 Commercial Rd, Shepton Mallet, United Kingdom

Map view

17 Commercial Rd, Shepton Mallet, United Kingdom

City landmarks

Garden

Kilver Court Gardens

990 m

Mall

Kilver Court

990 m

Kilver Court Kilver Street

Kilver Court Designer Village

990 m

Store

Mulberry

1.6 km

Old Wells Road Cranmore Woods

Cranmore Tower

5.2 km

Cemetery

Mendip Hospital Cemetery

6.0 km

Nearby

1 High Street

One Craft Gallery

170 m

Beacon Hill Woods

180 m

Frithfield Lane

HM Prison Shepton Mallet

470 m

Restaurants

My Coffee Stop

80 m

34 High Street

Hong Kong Garden

110 m

14 High Street

Shepton Mallet Kebab and Pizza House

160 m

45 High Street

Art Bank Cafe

160 m

13 High Street

Mad Hatters

260 m

19 Town Street

Ciabattino's Pizza

300 m

12 Town Street

Collett Park Cafe

500 m

Collett Park

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Delicious food

Welcoming staff

No air conditioning

Bar food limited on Monday

7.8/10

Very good

Rooms

7.8

Location

7.9

Service

8.8

Dining

7.8

Neil

United States, January 2025

6.4/10

My stay was quite mixed; while I appreciated the warm atmosphere and the wonderful people who run the establishment, the dining and overall facilities left a bit to be desired. The experience was certainly memorable, with a blend of highs and lows, but ultimately, there are areas that could use improvement.

Rooms

6.0

The rooms were clean but felt dated, with some furnishings needing an upgrade.

Service

9.0

The couple running the hotel were incredibly attentive and made the stay very personal, which I appreciated.

Location

7.0

The hotel is conveniently located near HMP Shepton Mallet, although the surrounding area is quite small with limited options for eating out.

Dining

5.0

The food was satisfactory, but the dining area felt a bit flat and could benefit from a more inviting atmosphere.

Facilities

5.0

The overall facilities felt basic and lacked some charm, particularly the bar area that seemed quite limited in offerings.

Aiden

United Kingdom, December 2024

8.4/10

I had a wonderful experience at this hotel during my visit. The welcoming atmosphere made me feel right at home, and I especially enjoyed the delicious breakfast. The room was clean and comfortable, a great place to relax after a long day exploring nearby attractions. The only downside was that dinner options were limited to bar meals on certain evenings. Overall, I would definitely recommend this place to others.

Rooms

9.0

The room was clean and very comfortable, perfect for a good night's sleep.

Service

9.0

The staff was incredibly welcoming and attentive, making sure I had everything I needed.

Location

9.0

The hotel is conveniently located near attractions like Wells and Cheddar Gorge, making it easy to explore the area.

Dining

7.0

Breakfast was fantastic, and I loved that the ingredients were locally sourced. However, I was a bit disappointed that only bar meals were available during my stay.

Facilities

8.0

There were nice outdoor spaces to relax, adding to the overall charm of the hotel.

Samantha

United Kingdom, November 2024

6.2/10

The hotel is decent but could use some improvements. The rooms are clean but showing their age, and the staff are generally friendly. The dining experience was satisfactory but lacked some attention. The location is convenient for local attractions, but the town itself doesn't offer many activities or dining options.

Rooms

6.0

The rooms were clean but dated, with pine furniture and a kettle that needed cleaning.

Service

6.0

The service was hit or miss; while some staff were friendly, there were lapses in attentiveness that affected our experience.

Location

7.0

The hotel is just a short walk from HMP Shepton Mallet, making it convenient for tours, but the town is quite small with limited options.

Dining

7.0

The food was satisfactory, but the service in the restaurant could be improved as it felt a bit slow.

Facilities

5.0

The hotel had basic amenities but lacked the charm or variety you'd find in a more upscale place.

Ella

United Kingdom, November 2024

9.0/10

Our stay at The Shrubbery was simply delightful! The cozy atmosphere and the incredibly friendly service made us feel right at home. The restaurant offered fantastic meals, especially the Chilli Beef Lasagne, which we loved. The location was convenient for exploring nearby attractions. While the rooms were comfortable and clean, they could use a bit of a refresh. Overall, great value for money with a charming personal touch.

Rooms

9.0

The rooms were spacious, very pretty, and comfortable, ensuring a pleasant stay for us.

Service

10.0

Service was exceptional, with attentive and friendly staff who went above and beyond.

Location

8.0

The hotel is conveniently located just a short drive from local attractions like Wells and Cheddar Gorge.

Dining

9.0

Dining here was a highlight, with excellent meals and a lovely atmosphere in the restaurant.

Facilities

9.0

The facilities include a beautiful garden and a cozy bar area which we enjoyed during our stay.

Howard

United States, October 2024

9.4/10

We had an amazing stay at The Shubbery! The charm of the hotel, coupled with the warm hospitality from Lorraine and Mark, truly made our experience special. The breakfast was outstanding, and the garden provided such a lovely space to relax. The only downside was that the shower could have used more pressure, but it didn't overshadow our fantastic time here.

Rooms

9.0

Our family room was spacious, clean, and beautifully decorated, making it very pleasant for our stay.

Service

10.0

The service we received was exceptional; Lorraine and Mark were attentive and eager to ensure our comfort throughout our visit.

Location

9.0

The hotel is conveniently located near major attractions like Wells and Cheddar Gorge, which was perfect for our family outings.

Dining

10.0

We thoroughly enjoyed the meals, particularly the made-to-order breakfast and well-prepared dishes from the bar menu in the evenings.

Facilities

9.0

The outdoor garden areas were perfect for relaxation and added to the overall charm of the hotel.

Layla

United Kingdom, October 2024

8.8/10

My stay at The Shrubbery was excellent, with a welcoming atmosphere and attentive staff that made me feel right at home. The meals, especially the breakfast, were delicious and plentiful, which was a highlight of my experience. While the hotel has its own charm, it's a bit different from modern chain hotels. The overall stay offered fantastic value for money, and I can't wait to return.

Rooms

9.0

The room was lovely, exceptionally clean and comfortable, making for a restful stay.

Service

10.0

The service was top-notch, with a warm welcome and helpful tips about local attractions.

Location

8.0

Conveniently located just a short walk from Shepton Mallet town center, it was easy to explore the area.

Dining

9.0

The food in the restaurant was fantastic, and I particularly enjoyed the Chilli Beef Lasagne during my evening meals.

Facilities

8.0

The hotel had comfortable lounge areas and beautiful garden spaces for relaxation, which added to the overall charm.

Delicious food

No air conditioning

Ted

United States, October 2024

5.2/10

The hotel provided a basic stay experience with clean rooms but was somewhat dated and overpriced for the amenities offered. While the staff was friendly, the dining experience fell short with limited options, and the restaurant was unexpectedly closed during my visit. The location, though close to HMP Shepton Mallet, lacks vibrant dining and entertainment options nearby.

Rooms

6.0

The rooms were clean but felt dated and could benefit from some modernization.

Service

6.0

Staff were pleasant and tried to be helpful, but the service during meals was lacking.

Location

5.0

The hotel is near HMP Shepton Mallet, but the surrounding area is limited in food and drink options.

Dining

5.0

Dining options were disappointing with only bar meals available, and the restaurant was closed during my stay.

Facilities

5.0

The hotel had basic facilities; however, there wasn’t much to enjoy in terms of dining or common areas.

Luther

United States, October 2024

8.6/10

Our stay at The Orchard Room was delightful! The spacious and clean room allowed us to enjoy the night breeze, and the restaurant served fantastic meals. The location was perfect for exploring Cheddar Gorge, though the small bathroom was a bit inconvenient. Overall, a pleasant experience that I would gladly repeat.

Rooms

8.0

The Orchard Room was spacious and clean, with a lovely breeze from the large window.

Service

9.0

The service was warm and welcoming, contributing to a homely atmosphere.

Location

9.0

The hotel is conveniently located near Cheddar Gorge, which is a great attraction to visit.

Dining

9.0

Both breakfast and dinner were fantastic, with well-prepared food that exceeded expectations.

Facilities

8.0

The hotel features a lovely garden area for relaxation, enhancing our overall experience.

Peter

United Kingdom, September 2024

8.2/10

My experience at The Shrubbery was quite lovely, with friendly service and a comfortable, inviting atmosphere. The breakfast was a standout, and the dining options were enjoyable. On the downside, the bar could use a better drink selection, and the room could use some updates to reach full potential. Overall, it's a great spot for a short stay.

Rooms

7.0

The room was clean and spacious, providing a comfortable stay, although the furnishings felt a bit outdated.

Service

9.0

The service was warm and accommodating, truly making me feel welcome during my stay.

Location

8.0

Conveniently located near Shepton Mallet, making it easy to access local attractions.

Dining

9.0

The breakfast spread was delightful, with generous portions and tasty options for a reasonable price.

Facilities

8.0

The hotel offered outdoor spaces and a cozy lounge area, perfect for relaxation after a day of exploring.

James

United States, August 2024

9.0/10

This hotel provided a delightful stay with clean and comfortable accommodations and a warm, welcoming atmosphere. The dining options, especially breakfast, were fantastic and added to the overall value. While there are no major downsides, the ambiance of the common areas, although inviting, could benefit from a little more character. Overall, a lovely choice for those looking to relax.

Rooms

9.0

The rooms were well equipped, comfortable, and very clean, providing a good environment for relaxation.

Service

10.0

The service was excellent, with friendly interactions that made me feel right at home.

Location

9.0

Conveniently located close to the center of town, making it easy to explore nearby attractions.

Dining

9.0

The breakfast was cooked to order and very tasty, which was a highlight of my stay.